Customer Service Center

Contact Us

  • Address To:

    liquidlogic Factory Store
    210 Old Airport Rd.
    Fletcher NC 28732
  • Hours:

    9:00am - 5:00pm EST Closed AUGUST 9TH - 13TH
  • Contact:

  • Factory Tours:

    Third Thursday Each Month in 2022 at 2:00pm EST
  • Stay Connected:

International Customers

If you are an international customer, check out our list of distributors to find a store near you. Once you find a store near you, give them a call at the phone number provided.

Returns and Exchanges

You can return any item to us within 10 days of receiving your purchase. The item must be unused and undamaged. The buyer is responsible for all return shipping costs. To save on shipping costs, you are welcome to bring the item right back to our factory store. Hey, it could be a good excuse to get in a lap on the Green. If you are interested in making a return or exchange please give us a call.


Have a question? We have an answer! Check out our FAQ’s.

Create an Account

Click here to create a liquidlogic account. This will help streamline your checkout process, give you options to opt in to monthly newsletters and special promotions.

Try a LL Kayak before you buy!

We know that many of you like to try a boat before you buy, and we offer you a couple different ways to do that. You can visit one of our partner Demo Centers or meet us On the Road at one of many river Festivals or liquidlogic try-before-you-buy events. Click here to check out our map of demo centers with their contact information. If you have a suggestion for a Try-Before-You-Buy event please contact us via this form.

Submit a Warranty Claim

Check out this page.

Work For LL

We are not currently hiring, however if you are interested in submitting your resume for future openings please send you resume to

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